Help/FAQ

Why should I register?

Registering with us will give you access to view our prices and allow you to order from our range.

How does one qualify to become a registered customer?

Your account must be approved by our team. We do this to ensure that you are in the trade of selling shoes.

What is the minimum order quantity?

You can purchase 1 carton of any style, however, for many of our ranges you will be able to buy pairs depending on availability. You should keep in mind the varying delivery costs dependent on the quantity of your order.

What is your carriage charge?

The delivery fee is passed on and we do not make any money from this. Please see our Shipping section for more information.

How long will it take for the goods to be delivered?

Orders before 3pm will be dispatched on the same day. UK orders below 20 cartons will arrive within 24 hours. Pallets and international destinations will take longer. Please see our Shipping section for more information.

When must I order by for same day dispatch?

Orders before 3pm will be dispatched on the same day. Please see our Shipping section for more information.

What are the methods of payment for my goods?

Payment can be made via Stripe, PayPal, Mastercard and Visa credit cards, or Maestro, Delta, Solo or Electron debit cards.

Is VAT applicable?

VAT is applicable unless the goods are exported. The customer will be responsible for any customs charges for their destination country.

Where can I view the range for myself?

You may come and visit our showroom which is open Monday – Friday: 9am – 6pm. Please contact us to book an appointment at [email protected].

We also attend several international and national footwear exhibitions. You can keep up with these through our email updates for account holders, social media or contact us for more information.

Do you have a catalogue I can view?

Yes, we do. Our PDF catalogue it updated monthly and can be downloaded here.

Can I use your images?

These images are copyright and property of Beta Shoes Ltd. You may use these photographs but Beta Shoes still retains all rights. Please

Do I get a shoebox with every pair of shoes?

The description of each style should specify the packaging details. Normally, they come in shoeboxes but occasionally we will use polybag packaging. Please contact us if you would like further information.

Who do I contact if I have any queries?

Call us on +44 (0) 1753 822500 or email [email protected]